Returns & Exchanges
At MOZA Racing, we stand by the quality of our sim racing hardware and offer a 30-day return window for products in original condition. If you are not completely satisfied with your gear, our team is here to ensure a smooth exchange or refund process.
Initiate Request
Contact our support team via the official portal with your order number and proof of purchase to receive a Return Merchandise Authorization (RMA) number.
Prepare Package
Securely pack your MOZA items in their original factory packaging, including all cables, manuals, and mounting hardware to avoid restocking fees.
Ship Items
Affix the provided shipping label to your package and drop it off at an authorized carrier location, ensuring you retain the tracking information for your records.
Inspection & Refund
Once our technicians verify the hardware's condition, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing